Waikiki Beach Marriott Resort & Spa

I would stay here again as our stay was comfortable and we loved our room and the view. Our initial contact with the reception desk upon check in was very helpful as our room we had arranged was not ready and they were quick to accommodate us with a change. As Marriott members we requested a late check out which seemed a problem for the staff member we were dealing with. I am so sorry I didnt get her name. She wanted us to vacate our room and move somewhere else which didnt fit in with our plans for our last day and she was quite rude. I left the desk and rang the desk from our room and spoke to another member of staff requesting our late check out and nothing was a problem for them at all. Should have rung the desk in the first place but thought it would be better to speak face to face. It was not

so close to the beach

The location and facilities in the complex were excellent. The rooms were very clean and staff were great. loved the Luau and dinner there.

We had the breakfast a number of times in the Kuhio Grill. The fruit bowl was awesome! Lots of variety and very fresh. Also, the waitresses Madonna and Janet were superb. Those ladies worked so hard to make sure you were a satisfied customer! They were professional, pleasant, and seasoned workers who didn't miss a beat for the customer. We loved seeing them!! A big thank you to such lovely ladies. Also, we want to commend the hard work of Rainbow. Another top rate worker who readily made the stay enjoyable. Rainbow worked by the pool and would quickly provide towels or give us information about the hotel or restaurants within the premises. Rainbow is a hard worker who has a genuine love of people.

Clean hotel, cleaner was great daily. Two pools were great, great restaurants in hotel. Good facilities, good location, friendly staff. Excellent service all round.